We’re looking to recruit to the post of a Gateway Triage Business Advisor.
The post will work within the HEY Growth Hub, which provides a range of business support utilising funding from UK government and European Structural Investment Funds.
The role will involve the provision of initial ‘Gateway triage’ activities to ensure that businesses and individuals that are engaging with the HEY Growth Hub are directed to the most appropriate support based on their business needs at the first stage of contact. This will involve light touch business diagnostics, the provision of information, advice, and signposting to the appropriate provision; predominantly over phone and email but occasionally in person too.
The post holder will also undertake proactive business engagement to ensure that the HEY Growth Hub reaches a wider audience and continues to attract new businesses and individuals to the support and programmes offered. They will also actively promote the HEY Growth Hub offer to a range of partners and organisations by developing networks and relationships through both formal and informal presentations and engagement activities to raise the profile of the support available.
The post holder will represent the HEY Growth Hub in a professional and diligent way, working with businesses from a range of sizes, sectors, and maturities, as well as with key delivery partners and other stakeholders. The post holder will therefore need to be a confident communicator, able to interact with businesses and stakeholders and provide timely, relevant, and measured information, advice, and guidance to service users.
Due to COVID-19 we have limitations on staff working in our offices and most of us are working from home. If you wish to discuss working arrangements, please contact the recruitment manager listed above.
For further information or queries about this role, please contact Jon Brunton, Growth Hub Manager on j.brunton@heylep.com or 07763 579879.
Please note, this is a fixed term contract ending 31st March 2022.
Read more and apply here.